FAQs

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Footer FAQs

What is the cost of admission?
- The Hutchinson Zoo is donation based, we suggest $5 per family or $2 per person, but you are welcome whether you donate or not. Your donation will help to fund Zoo improvements and future growth.
What are the Zoo hours?
- The Zoo is open 10:00 AM to 4:45 PM daily; we are closed on Thanksgiving Day, Christmas Day, and New Year's Day.
- The Gift Shop is open during regular zoo hours Monday through Saturday; Sunday it is open from 1:00 PM to 4:45 PM.
Is there a concession stand and can I bring outside food?
- The Gift Shop has drinks and pre-packaged snacks available for purchase.
- Outside food and beverages are permitted, but please make sure to clean up your trash.
How long does it take to tour the zoo?
- On average, it takes about an hour to walk through the zoo.
  - If you want a longer visit, plan to ride the train or play in one of our two playgrounds!
  - With our recent Nature Play Expansion we have added an additional space to explore.
When does the train run?
- During the school year the train runs primarily on weekends.
- During the summer the train runs daily.
- Call ahead to check the schedule if you are planning to ride the train; all train rides are weather permitting.
Are pets allowed in the Zoo?
- We allow licensed and trained service animals, please check in with staff when you arrive.
- No pets or companion animals are allowed on Zoo grounds.

Why should I buy a membership?
- You will receive many benefits as a member of your Hometown Hutchinson Zoo.
- Benefits include:
  - Reciprocal admission to over 100 zoos and aquariums
  - Free or discounted event tickets
  - A 20% discount on Gift Shop merchandise
  - Quarterly Membership eNews
  - Discounts on Educational Programs
  - Discounts on birthday parties and rentals
- Funds from your membership are used by the Hutchinson Friends of the Zoo to support future Zoo growth and expansion.
How many people can I list on my family membership card?
- A family membership includes two named adults and any children under 18 living in same household.
How do I renew my membership?
- When your membership is about to expire, you will receive a renewal letter in the mail. You can return the form along with a check in the mail, come into the gift shop, or pay online to renew your membership.

How old do you have to be to volunteer at the zoo?
- You must be at least 16 years old to volunteer without an adult.
- Children ages 12-15 may volunteer with a responsible adult (over the age of 18).
Can I get court-ordered community service hours at the zoo?
- No. All volunteers must pass a criminal background check to be considered.
I need community service hours for school or work, what can I do?
- The Zoo is happy to consider internships and short-term volunteers on a case-by-case basis. Please contact Nicole to see if we can work together.
- If you have a group in need of hours, contact Nicole to schedule a group service project.